Yes, please register before completing a purchase. The contact details you provide in Your Account will transfer automatically to the purchase form. Creating an account also enables you to track purchases

Yes, you have the right to cancel an order any time before it is shipped. Please contact donald@natureholdsthekey.com as soon as possible and provide your order details.

Yes, please contact me to arrange the return.  The item must be in it’s original condition.

After the item is returned I will refund the cost of the item within seven days to your original payment method.

From the time of shipping, the item will usually arrive at your destination within three business days.

At the moment we only deliver to the UK.

I can help! If you cannot see the answer to your question please drop me an email: